Technology is a funny thing. It’s like a living, breathing organism with a mind of its own. When created and implemented correctly, it does what you expect it to do – serve you! It’s the invisible employee you never interviewed who stays in the office 24X7, hands you your emails in the morning, prints out the bid from last year that you thought you had lost, and puts your documents away neatly in files and folders. At the end of the day, it takes a look at all the changes you and your staff made to the hundreds of documents during the day and saves the changes to a secure location so that in case of accidental data loss, your critical information can be quickly retrieved without any effort on your part. And all this is done at the cost of hiring a “part-time” employee who will not whine about a bonus, complain about the a/c setting, or take endless coffee breaks.